The Internet is divided over the removal of a woman from a Southwest Airlines flight after she wanted two dogs removed because she said she had ‘life threatening’ animal- triggered allergies, according to a report from Inside Edition.
“She should have arranged her medical concerns with the airline prior to her flight, you can do that now you know,” read one Twitter comment, while others bemoaned how pets were given more importance than people.
On a flight from Baltimore to Los Angeles, the woman claimed to have a life-threatening pet allergy and demanded that two dogs be removed from the flight.
But when she couldn’t produce any medical documents backing up her claim, she was asked to get off the plane and refused. That’s when Maryland Department of Transportation Police were called to take the remove her, the report stated.
An increasing number of airlines allow people to travel with their pets onboard, and service animals even get to travel for free with their owners.
While pet dander exposure is to be expected on every flight, most airlines will make an effort to seat you away from animals if you make an arrangement prior that you have pet allergies.
Southwest Airlines says passengers who say they are allergic to pets must produce a medical certificate.
In a statement to Inside Edition, the airline called the incident “disheartening,” adding, “We publicly offer our apologies to this customer for her experience.”
The woman, who was charged with disorderly conduct and resisting arrest judging from video footage shot by fellow passengers, who can be heard saying please, just walk off the plane’ and for her to ‘deal with the issue outside the plane. Don’t get hurt’, but was later released on her own recognizance.
— Inside Edition (@InsideEdition) September 28, 2017